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Brand Listen

Your customers talk about you all over the Internet. With Brand Listen, you can listen to what they’re saying.

Brand Listen is a SaaS (Software as a Service) product aimed at those who need more control over the online social profile of their product or service. Brand Listen performs continuous searches to identify any online activity that relates to the product or service (such as blogs, forums, twitter, facebook, web results and videos) and analyses this data for important details.

Brand Listen can identify frequent and influential engagers, prospective customers, compliments and complaints and the overall general attitude toward a product or service. This data can be exported into professional PDF reports for safekeeping or in raw form for external processing.

Brand Listen also provides a notification system, allowing users to stay ahead of the game the next time someone complains in a dark corner of the internet, where it would normal go unnoticed.

Metaphorically, Brand Listen makes your ears about 1 million times their current size and helps you provide a world class level of customer service by listening to everyone.

Founder

Martin Rue founded Brand Listen in 2010 and is also responsible for development.

Following the success of http://tweetdoc.org, Martin decided to take the idea to the next level and extend on the concept of archiving search results for offline viewing. Brand Listen aims to offer the same basic archiving of data, but focuses more on what that data means by identifying important trends and statistics.

Martin can be contacted via email or Twitter.